professional and consultative excellence

Job Detail

Customer Service Officer (International Forwarding)

  • Posted: 9/18/2019
  • Ref No: TLP8496
  • Permanent
  • Melb - Northern Suburbs
  • International Forwarding Experience Essential
  • Manage a Portfolio of Import Clients
  • Western Suburbs Location 

The Company:
This highly successful international freight forwarder has gone from strength to strength over the years thanks in part to their world class Melbourne based customer service team! With highly experienced import and customs teams to manage your clients' operational needs along with the latest industry software on hand and state of the art 3PL facilities, you will be well placed to offer the very best service to your portfolio of import clients. 

The Position:
This is a full time permanent client focused position within a busy and professional Client Services Department. Managing your own portfolio of clients, you will be their primary point of contact within the business for any queries or shipping advice they may require. You will be responsible for purchase order management, quoting, cargo tracking, collation of data to prepare reports for clients and internal departments, troubleshooting and ensuring your clients understand shipping processes relating to their import requirements.

The successful candidate will boast a strong international freight forwarding background and the confidence and industry knowledge to provide advice to Importers on their forwarding requirements.

To apply:
Phone Lisa on 03 9335 4111 or e-mail your CV to

Job Ref: TLP8496

professional and consultative excellence