professional and consultative excellence

Job Detail

Customer Service Officer

  • Posted: 3/30/2021
  • Ref No: TRS2018828
  • Permanent
  • Melb - Western Suburbs
  • International Forwarding Experience Essential
  • Full Time Position
  • Work from home

The Company:
Our client is a very well established international logistics company. They offer a full range of supply chain services to include air and ocean freight forwarding, customs clearance, 3PL, and national transport and distribution. Due to growth an opportunity has arisen for a Customer Service superstar to join the team.

The Position:
As the primary point of contact for a portfolio of clients, this position will see you proactively managing your clients' end to end requirements.

  • Develop and maintain long term relationships with clients
  • Managing purchase orders
  • Provide quotes to customers
  • Track and Trace of shipments

You:
To be considered for this position applicants must have previous experience gained within an international freight forwarding environment and have the ability to work from home.

  • This position is a full-time permanent position.
  • Hours of work are 8:30am-5pm Monday to Friday.
  • This role would be ideal for an who has operational experience within the Freight Forwarding industry and is looking to take the step up into customer service.
  • Good computer skills, MS Office suite and CARGOWISE experience essential
  • Natural flair for customer service, friendly, customer focused attitude.

 To apply:

Phone Ruzica on 03 9335 4111 or e-mail your CV to ruzica@paceappointments.com.au

professional and consultative excellence