professional and consultative excellence

Job Detail

International Forwarding Operations Manager

  • Posted: 5/14/2019
  • Ref No: TLP8394 International Forwarding Operations Manager
  • Permanent
  • Melb - Central Business District
  • Highly Regarded International Freight Forwarder
  • Recent Management Experience Essential
  • Melbourne Location. Commence August 2019

With company owned offices across Europe, USA, Asia and Australia, our client is well placed to offer complete supply chain solutions to a truly global client base. Their Australian branches provide air and ocean freight forwarding, in-house customs clearance, 3PL/warehousing and national distribution services to a broad range of importers, exporters, retailers and wholesalers.

An opportunity has arisen within their Melbourne branch (head office) for a suitably experienced individual to join their team in this integral senior level post. Reporting to the General Manager, key areas of accountability will include:

  • Overall management of the Import and Export departments to include Operators and Supervisors
  • Ensuring the Operations Department performs in accordance with SOPs and KPIs
  • Implementation of Regional Policies
  • Reviewing job and volume reports to monitor cost, sales, gross profit, and assess volume development and departmental resources
  • Developing new ideas to maximize operations and profitability
  • Conducting regular meetings with Subcontractors for Tariff Maintenance, New Contracts and Service Performance reviews 
  • Communicating goals and directions and motivating team members
  • Participating in joint sales calls
  • Managing unresolved complex issues escalated by the Operations Supervisors
  • Supervisory support  function in the absence of the Operations Supervisors

This is a full time permanent position based in Melbourne.

  • As the go to person for the Operations Supervisors, it is essential that you are confident in your international freight forwarding knowledge, and are confident to lead a large team
  • Applicants must have recent management experience gained specifically within the international freight forwarding industry
  • This position will commence in August 2019 however interviews are commencing in June.

To apply please phone Lisa on 03 9335 4111 or email your CV to

All inquiries are treated in complete confidence.

Job Reference: TLP8394

professional and consultative excellence