professional and consultative excellence

Job Detail

International Forwarding Operations Manager

  • Posted: 5/14/2019
  • Ref No: TLP8394 International Forwarding Operations Manager
  • Permanent
  • Melb - Central Business District
  • Highly Regarded International Freight Forwarder
  • Recent Management Experience Essential
  • Melbourne Location. Commence August 2019

With company owned offices across Europe, USA, Asia and Australia, our client is well placed to offer complete supply chain solutions to a truly global client base. Their Australian branches provide air and ocean freight forwarding, in-house customs clearance, 3PL/warehousing and national distribution services to a broad range of importers, exporters, retailers and wholesalers.

An opportunity has arisen within their Melbourne branch (head office) for a suitably experienced individual to join their team in this integral senior level post. Reporting to the General Manager, key areas of accountability will include:

  • Overall management of the Import and Export departments to include Operators and Supervisors
  • Ensuring the Operations Department performs in accordance with SOPs and KPIs
  • Implementation of Regional Policies
  • Reviewing job and volume reports to monitor cost, sales, gross profit, and assess volume development and departmental resources
  • Developing new ideas to maximize operations and profitability
  • Conducting regular meetings with Subcontractors for Tariff Maintenance, New Contracts and Service Performance reviews 
  • Communicating goals and directions and motivating team members
  • Participating in joint sales calls
  • Managing unresolved complex issues escalated by the Operations Supervisors
  • Supervisory support  function in the absence of the Operations Supervisors

This is a full time permanent position based in Melbourne.

  • As the go to person for the Operations Supervisors, it is essential that you are confident in your international freight forwarding knowledge, and are confident to lead a large team
  • Applicants must have recent management experience gained specifically within the international freight forwarding industry
  • This position will commence in August 2019 however interviews are commencing in June.

To apply please phone Lisa on 03 9335 4111 or email your CV to lisa@paceappointments.com.au

All inquiries are treated in complete confidence.

Job Reference: TLP8394

professional and consultative excellence