Job Details

Company Overview:
Our client handles sea and air freighting, customs clearance, and domestic transporting. They are a one-stop shop. They prides themselves in providing their retail customers with the highest quality customer service. 
Based in the Western suburbs – Office / Bonded Warehouse (handing General cargo ( air and sea) , Time Sensitive Shipments, Clinical Trials across Australia and internationally.
  
Position Overview:
Due to an internal promotion, they are seeking an experienced Operations All Rounder to join their team.
In this role, you will deliver high-level operational support across sea and air freight (imports & exports), ensuring seamless service to clients and agents. You will manage documentation, invoicing, shipment coordination, and system updates while maintaining excellent customer service standards.
  
Key Responsibilities:

• Liaise with overseas agents, shipping lines, airlines, and clients to ensure efficient movement of freight
• Register and monitor client orders
• Coordinate sea and air import/export shipments end-to-end
• Prepare and process import/export documentation
• Manage billing and invoicing
• Oversee and support the offshore team
• Organise and coordinate deliveries and cartage
• Assist with quoting as required

 Qualifications and Experience:
A minimum  1-2 years freight forwarding experience required.
Knowledge of Expedient desirable
A willingness to learn and grow with the company
Ability to work independently and within the team.
Ability to develop and maintain strong working relationships
Respond to urgent matters as required.
Maintain a professional and service-oriented environment at all times.
Strong attention to detail, commitment to processes, ability to take initiative
Knowledge of shipping and logistics.
Excellent communication skills, with the ability to interact effectively at all levels.
Highly organised, efficient, and effective.
  
Please Note:
This position is only open to Australian residents.
Pace Appointments is not authorised to issue work permits/visas to non residents
  
How to Apply:
Click to apply or phone Tracy Wray on 0433 536 901 or email your CV to tracy@paceappointmentsvic.com.au