Job Details

Company Overview:
An Australian based business providing international freight forwarding, customs brokerage, and third-party logistics solutions. In a competitive market, they set themselves apart by delivering customised and agile supply chain services supported by experienced teams, strong global network, and advanced technology. With offices across Melbourne, Sydney, and Brisbane, their team represents a wide range of backgrounds, creating a collaborative and inclusive workplace focused on continuous growth and delivering exceptional outcomes for our clients.
  
Position Overview:
Reporting directly to the Branch Manager, the Export Manager oversees the Export Operations Team and the end-to-end management of export shipments, including sea freight, air freight, hazardous goods, and dry cargo. The role is responsible for ensuring export processes run efficiently, meet regulatory requirements, and deliver a high level of service to customers. Success in this position requires strong leadership, attention to operational excellence, and a focus on continuous improvement.
  
Key Responsibilities:
Lead and support the Export Operations team to ensure smooth daily operations.
Oversee the processing of export shipments including sea freight, air freight, hazardous goods, and general cargo.
Ensure shipments and documentation are completed accurately and in line with company procedures and regulations.
Review and approve job files and ensure timely closure and billing.
Provide training, guidance, and ongoing support to team members.
Monitor team performance and key operational targets.
Identify and implement improvements to processes and operational efficiency.
Act as the escalation point for client queries or operational issues.
Work closely with sales, suppliers, transport providers, and overseas agents to coordinate shipments.
Ensure high standards of service, compliance, and operational accuracy are maintained.
    
Salary and Perks:
$100,000 - $120,000 + Super
  
Qualifications and Experience:
Strong knowledge of air and sea export freight operations, including hazardous cargo.
Understanding of export documentation, Incoterms, and trade compliance.
Leadership experience within freight forwarding or logistics.
Experience with CargoWise One and Microsoft Office preferred.
Strong communication, organisation, and problem-solving skills.
5–10 years’ experience in freight forwarding or logistics operations.
Previous supervisory or leadership experience preferred.
       
Please Note:
This position is only open to Australian residents.
Pace Appointments is not authorised to issue work permits/visas to non residents
  
How to Apply:
Click to apply or phone Nathan Wray on 03 9335 4111 or e-mail your CV to nathan@paceappointments.com.au