Job Details

Pace VIC are excited to partner with a highly reputable, long-standing client based in Melbourne's West, who are now on the search to add an experienced Logistics & Customer Service Coordinator to join their dynamic, tight-knit team. This role requires an agile problem solver who is well experienced in both domestic and international logistics, and has a proven track record of delivering exceptional customer service.

Key Responsibilities:

• Coordinate international and local logistics to ensure smooth operations, being the interface for all external parties.
• Managing the relationships with suppliers, transport companies, warehouses, freight forwarders, and shipping lines to ensure seamless delivery.
• Providing exceptional customer service at all times.
• Monitor shipments (imports, exports, stock containers) and provide updates to customers and internal teams.
• Verify and process shipping documents (invoices, packing lists, declarations, receipts, transport instructions).
• Track container deliveries, maintaining shipping schedules, keeping all parties up to date with ETA's, demurrage / detention issues, and any other relevant information.

About You:

• MUST have experience with both domestic and international logistics, and a proven ability to manage relationships of suppliers, transport companies, warehouses, freight forwarders, and shipping lines.
• Highly organised, detail-oriented, and have a critical eye for detail.
• Excellent written and verbal communication skills.
• MUST be agile, flexible, and a proven problem solver.
• Enthusiastic, self-motivated individual who thrives with autonomy.

Why apply?

• You're wanting to join a highly reputable, stable, growing organisation.
• You're wanting to be a part of a small, tight-knit team under leadership who truly value autonomy and enjoyable workplace culture.
• You're eager to play a pivotal role in the growth of the company, with exposure to many aspects of the supply chain, that you wouldn't realise at most organisations.

This is a great opportunity to join a highly reputable organisation that does not present very often. If you feel you are the right person for this role and you meet the above requirements then hit the apply button or send your resume to apply@pacevic.com.au. We wish to thank you for taking the time to apply for this role. Please note that as we receive a large amount of applications per day, we only have the ability to contact those candidates who have been short-listed. If you do not hear from us following your application, please be advised that we will archive your details in our database for suitable future roles.

Pace (VIC) Pty Ltd are the experts when it comes to our four specialties: Manufacturing & Technical Operations, Procurement, Sales & Customer Service and Supply Chain & Logistics. Founded in 1990, we have over 30 years of proven success in placing candidates in exciting and relevant roles. Our team is dedicated to working with forward-thinking and inclusive workplaces to find them top talent.