Job Details

Pace NSW is excited to partner with a growing, operationally focused organisation seeking to appoint two Dispatch Coordinators to support their warehouse and delivery operations.

These are two distinct roles with set shift times:
• Night Shift Dispatch Coordinator – 3:00pm to 12:00am
• Morning Shift Dispatch Coordinator – 3:00am to 12:00pm

Both positions play a critical role in ensuring delivery runs are prepared accurately, sequenced efficiently, and dispatched on time. This is a hands-on position within a fast-paced warehouse environment where attention to detail, clear communication, and strong coordination skills are essential.

Night Shift Dispatch Coordinator (3:00pm – 12:00am)
This role is responsible for preparing and finalising next-day delivery runs and coordinating loading operations.

Key responsibilities include:

• Reviewing system status at shift commencement
• Printing and preparing large and regional orders prior to daily cut-off
• Assembling and finalising delivery runs for next-day dispatch
• Printing consolidated and individual picking slips for warehouse teams
• Optimising delivery runs using routing systems
• Sequencing delivery runs in the correct order (e.g., by region and route)
• Coordinating truck loading in line with optimised run sequences
• Managing out-of-stock items, substitutions, and order discrepancies
• Preparing a detailed handover for the Morning Shift Coordinator

Morning Shift Dispatch Coordinator (3:00am – 12:00pm)
This role focuses on execution, final packing, delivery support, and operational follow-through.

Key responsibilities include:

• Reviewing night shift handover notes
• Checking for order additions or modifications
• Organising and packing remaining grocery and regional orders
• Supporting delivery enquiries (status updates, urgent deliveries, missing stock)
• Packing ACT, regional, and large-volume orders
• Assisting with truck loading and ensuring correct run sequencing

Shared Responsibilities (Both Roles)

• Hands-on operational support, including physical truck loading during peak periods
• Maintaining clear cross-shift communication
• Ensuring delivery runs are accurate, complete, and optimised
• Supporting warehouse and delivery teams to meet strict deadlines
• Maintaining high standards of operational efficiency and accuracy
  dispatch co-ordinator roles and…

About You

• Previous experience in dispatch, logistics coordination, or warehouse operations
• Strong organisational and time management skills
• Ability to work in a fast-paced, deadline-driven environment
• High attention to detail
• Confident communicator with a proactive approach
• Comfortable working in a hands-on operational role
• Full working rights within Australia 

These roles would suit experienced dispatch or warehouse professionals who enjoy structured processes, clear accountability, and working within a collaborative operations team.

If you feel you could be the right fit for this role, please apply via the link or send us and email at apply@pacevic.com.au for more information. If you’re looking for a different role within our specialties and wish to engage our services, we’d love to hear from you. If you wish to discuss this role confidentially or other roles that we are currently recruiting for, please contact mel@pacevic.com.au. Note all applications will be treated with the strictest confidence.