Job Details

Pace Appointments QLD are proud to partner with well established global freight forwarder, supported by a highly skilled, dedicated, and experienced team focused on delivering customised end-to-end supply chain solutions with exceptional service standards. With a strong worldwide network and customer-first approach, their people are central to their continued success. They are now seeking an industry professional who shares their commitment to excellence and passion for delivering outstanding customer service.

As a Customer Service Representative, you will play a key role in ensuring the prompt and accurate processing of shipments, preparing competitive and precise quotes and rates, and maintaining comprehensive customer reports with current shipment updates. You will be empowered to provide exceptional service to both internal and external stakeholders, while consistently following company standards and procedures to efficiently manage import requirements.

Professional in both manner and presentation, you will be a confident team player with strong communication skills, excellent problem-solving abilities, and well-developed organisational and interpersonal skills. A minimum of 12 months’ experience within a freight forwarding environment is essential, ideally in a customer service or operations role.

If you are a motivated, service-driven professional looking to make a meaningful contribution, we encourage you to apply and take the next step in your career with a company that values its people and supports long-term growth and success.
  
Interested? Apply via the link below or alternatively contact Melinda Butts on 0457 038 818 for a confidential discussion.