Job Details

Drawing on decades of industry experience, this Australian owned company has built their strong reputation by providing comprehensive personalised integrated supply chain solutions with a strong focus on customer service and quality.

Recognising that their team is their biggest asset – they have created a positive and collaborative environment where employees are appreciated, career development is encouraged and having a laugh is essential! They are now seeking a proactive and customer focused individual to join their import team.

Responsibilities will include:

• Coordinate and manage the operational requirements for all import airfreight and seafreight shipments (FCL/LCL and BBK) while working closely with overseas partners and key customers
• International customer service bookings and routing with overseas agents and local clients
• Track and trace, updating client on shipment status and potential delays, problem solve as issues arise
• Collate relevant documentation, liaison with customs department regarding clearance and facilitate delivery
• Accurate invoicing as per client file and job closure
• Working with strict timeframes and to company SOP’s
• Build and maintain strong relationships with clients, providing a high level of customer service.

You will be a confident team player, with a minimum of 12 months industry experience. Highly developed communication and interpersonal skills, with the ability to engage professionally with a wide range of stakeholders, strong attention to detail and a positive attitude are essential to your success. Experience with Cargowise software is preferred.

Interested? Apply via link below or alternatively contact Melinda Butts on 0457 038 818 for a confidential discussion.